Last updated: 14/09/2025

 

Welcome to Dough My Gosh!

 

These Terms & Conditions (“Terms”) govern your use of our website https://doughmygoshbakes.co.uk and your purchase of products from us. By placing an order, you agree to these Terms.

 

1. About Us

Dough My Gosh (“we,” “our,” “us”) is a UK-based bakery providing baked goods through our website and social media channels.

 

2. Ordering

Orders can be placed through our website checkout or via approved social media channels. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Once an order is confirmed, you will receive an email confirmation.

 

3. Payments

Payment must be made in full at the time of ordering. We accept payment via secure third-party payment processors. We do not store or have access to your full payment details

 

.4. Delivery & Collection

We currently deliver within the United Kingdom only. Delivery times are estimates and may vary depending on location and courier services. Risk passes to you once the goods are delivered or collected.

 

5. Cancellations, Refunds & Returns

Due to the perishable nature of our products, we cannot accept returns once goods have been delivered. If you need to cancel an order, please contact us at least 48 hours before the scheduled delivery/collection time. If an item is faulty, damaged, or incorrect, please contact us within 24 hours of delivery to arrange a replacement or refund.

 

6. Allergens & Dietary Information

Our products may contain allergens including, but not limited to, gluten, nuts, dairy, and eggs. While we take care to provide accurate allergen information, we cannot guarantee that our products are free from traces of allergens. Customers are responsible for checking ingredient and allergen information before placing an order.

 

7. Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our maximum liability is limited to the value of your order.

 

8. Intellectual Property

All content on our website, including text, images, logos, and branding, is the property of Dough My Gosh and may not be used without permission.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

10. Contact Us

If you have any questions about these Terms, please contact us:

 

Dough My GoshEmail: doughmygoshbakes@gmail.com

Website: https://doughmygoshbakes.co.uk