Last updated: 14/09/2025

 

At Dough My Gosh, we aim to get your freshly baked goods to you as quickly and reliably as possible. This Shipping Policy explains how we handle deliveries for orders placed through our website https://doughmygoshbakes.co.uk.

 

1. Delivery Times

We aim to deliver orders within 3–4 business days from the date of dispatch. Orders are dispatched Monday to Friday (excluding bank holidays). Delivery times are estimates and may vary during busy periods or due to courier delays.

 

2. Delivery Method

We currently use Royal Mail Tracked 24 to deliver all orders. Once your order has been dispatched, you will receive a tracking number via email. Deliveries require a valid UK postal address.

 

3. Shipping Costs

Shipping charges are displayed at checkout and added to your order total before payment.

From time to time, we may offer free or discounted shipping promotions.

 

4. Delivery Areas

We currently deliver within the United Kingdom only. Unfortunately, we do not ship internationally at this time.

 

5. Processing Time

Orders are usually processed within 1–2 business days before dispatch. During busy periods, processing may take slightly longer.

 

6. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 24 hours of receipt so we can resolve the issue. We are not responsible for delays caused by Royal Mail or circumstances outside of our control (e.g., weather, strikes).

 

7. Contact Us

If you have any questions about shipping or your order, please contact us:

Dough My GoshEmail: doughmygoshbakes@gmail.com

Website: https://doughmygoshbakes.co.uk